Help Center

• Searching
• Searching (Advanced)
• Saving your searches
• Renewals
• Pay Account
• Frozen Holds

Searching

Type the keyword you want to find. For example:

• design
• bleachers grisham

Search Tips

Wildcards	Words may be right-hand truncated using an asterisk ('*') in place of other characters. The '*' wildcard may also be embedded in a search string. You may use '?' to replace a single character anywhere within a word. Examples : environment* polic*, wom?n
Boolean Operators	Use "and" or "or" to specify multiple words in any field, any order. Use "and not" to exclude words. Example : stocks and bonds Example : (alaska or canada) and (adventure and not vacation)
Field limits	A field limit causes the system to search only the specified field for the specified word(s).
Grouping	Keyword search results are usually grouped by relevance to bring the most likely titles to the top of the list. Each group represents a similar level of relevance and results are sorted within the group by date or title. To get an ungrouped result set, use boolean operators to form a complex query.

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Advanced Keyword Search Tips

Multiple Words

When searching multiple words the system will automatically supply the Boolean "and" operator between each word; multiple words entered for the search will all occur somewhere in the retrieved records though not necessarily in the order entered. Both examples on the right will retrieve the same results.

Phrase Searches

Search for complete phrases by enclosing them in quotation marks. Words enclosed in double quotes will appear together in all results exactly as typed.

Wildcards

*   Matches any number of non-space characters, starting at the specified position in the word. For example, "comput*" will match all words that begin with "comput" (e.g., "computer", "computation", etc.).
The '*' wildcard may also be embedded in a search string.

?   You may use a question mark ('?') to replace a single character anywhere within a word.

Boolean Operators

Use AND or OR to specify multiple words in any field, any order. Use AND NOT to exclude words. Select the operator you wish to use from the selection list on the Advanced Search form.

Field Limits

Field limits may be specified by selecting a field limit from the selection list. These limits appear before the word or phrase to be searched. A field limit causes the system to search only the specified field for the specified word(s).

Field Limits and their meanings:

• Author: Search only author fields
• Title: Search only title fields
• Subject: Search only subject fields
• Note: Search only note fields

Grouping

Keyword search results are usually grouped by relevance to bring the most likely titles to the top of the list. Each group represents a similar level of relevance and results are sorted within the group by date or title. To get an ungrouped result set, use boolean operators to form a complex query.

 Most relevant titles 

 Highly relevant titles 

 Very relevant titles 

 Relevant titles 

 Other relevant titles 

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Saving your searches

If you have a favorite author or subject for which you often search when using the catalog, you can save the search with the click of a button. This will prevent you from having to key in the search each time and let you place reserves on new materials quicker.

How to:

1. Log into My Account.
2. Click on the "New Search" button.
3. Search for your favorite author, subject, title, etc. or create an advanced keyword search including limits to material type, language, publication year, etc..
4. When your results are displayed, click the button marked "Save as preferred search".
5. The next time that you log into your account, you can click the "Preferred Searches" button to see a list of your saved searches.
6. Click on the search link associated with any of the preferred search terms in the list to quickly execute your search.
7. You can be alerted of new materials added to the library collection which match your searches. Just check the "Mark for Email" box and be sure that your patron record information includes your current email address.

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Renewals

Library cardholders may renew their own materials online up to 5 times except for materials with reserves or holds, materials on which you owe fines and materials that are overdue. If you need assistance renewing your material or have questions about the process, please contact the library or email libraryinfo@scgov.net.

How to:

1. Log into My Account.
2. If not the default view click the "Items currently checked out" link to view the materials you have checked out.
3. Select the materials you want to renew by checking the boxes in the RENEW column and then click the Renew Selected button. If you want to renew everything, click the Renew ALL button.
4. If you cannot renew items, a message will appear on the screen. If you are successful, a new due date will appear in the "STATUS" column. Always check the STATUS column for information on the success or failure of your renewal.

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Pay Account

For account balances of $1.01 or greater, payments may be made in library or through the catalog with a credit or debit card. (MasterCard, Visa, Discover and American Express are accepted.)

You will need your library card number, PIN, credit or debit card and a personal email account

Pay online with the following steps:

1. Log into My Account.
2. Select the balance amount.
3. Select "PAY ONLINE".
4. Select the specific fees/charges that you wish to pay, complete all of the relevant information and click submit.
5. A confirmation page will appear next. You can print a copy of your receipt at this time and/or click OK. If you have a valid email address, receipt of payment will be sent to the address you entered in step 4.

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Frozen Holds

Freezing a hold means that your position in the hold queue is skipped over until the hold is unfrozen. Freezing a hold allows you to time the arrival of some of your holds to a more convenient time for you (up to one year).

For example, if you are going out of town and want to make sure the item you've been waiting for doesn't come in while you're away, freeze the hold. Or, if a requested item has become available for you and you'd rather not have your other holds arrive until you've finished with it, freeze those holds.

To freeze a hold:

1. Log into My Account. For example, if you are going out of town and want to make sure the item you've been waiting for doesn't come in while you're away, freeze the hold. Or, if a requested item has become available for you and you'd rather not have your other holds arrive until you've finished with it, freeze those holds.
2. When you log in, if you do not see your hold queue, click the link for "requests (holds)" on the left side of the screen.
3. To freeze a hold, place a check in the corresponding checkbox on the right. Then click the "Update List" button found either at the top or the bottom of your hold list.
4. When asked if you'd like to proceed with cancelling or updating, click "Yes" to continue. (If you have any doubt that you selected "Freeze," click "No" to return without making a change and start again at step 3.)
5. Holds that have been frozen will appear in your list of holds in smaller text and covered by icicles. Also, the "Freeze" column on the far right will contain a checkmark for each frozen hold.

To unfreeze a hold:

Locate the frozen hold you'd like to unfreeze and click to remove the checkmark in the "Freeze" column.

Click the "Update List" button.

Click "Yes" to confirm that you'd like to proceed with cancelling or updating. (Click "No" to return to your list without making a change.)

The unfrozen hold will appear in a larger font and no longer covered with icicles.

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